Guest Services

We are pleased to welcome our guests to the Moana Surfrider, A Westin Resort & Spa, with extra special touches: Sensory arrival experience Fresh flower or kukui nut lei greeting Refreshing Oshibori (cold refreshing towel) service Glass of Moana Elixir White tea scent throughout the lobby Beautiful Hawaiian Westin botanicals displayed in the lobby Music to soothe day Check-in room escort by bellman In addition, you're assured a comfortable stay with the following conveniences: Complimentary daily coffee In-room video check-out and message service In-room voice mail In-room iron, ironing board, hair dryer, robe, and slippers (upon request) In-room safe Electronic room lock system Other services to enjoy: Daily maid service with evening turn down upon request Concierge service desk Tours & Activities Desk Westin Workout Airport limousine service available upon request Valet and self-parking Room service Poolside food and beverage service Daily Hawaiian entertainment International shops and boutiques in the lobby Hospitality rooms for early arrivals and late departures Pool desk Beach area for guests Aloha Beach Services Desk With the "Stay At One, Dine At All" program, dine at all our Starwood sister properties in Waikiki and simply charge it back to your room